📚 Source

Who Should Read This

Anyone who:

  • Has confidently said “we’re just struggling with distribution” while having never actually spoken to a customer for more than 20 minutes.
  • Works on products, features, or “strategic initiatives” and somehow keeps being “surprised” when nobody uses them

Influenced Mental Models

Resonating Quotes

Quote

“The answer is in the question; the solution is in the problem.”

— Shreyas Doshi via Stop Solving the Wrong Problem

Quote

“To exercise exceptional world-class judgment, it starts with an accurate diagnosis of the problem.”

— Shreyas Doshi via Stop Solving the Wrong Problem

Lines of Inquiry

  • Influenced Mental Models
  • Resonating Quotes
  • Ensure all linked mental models have applicable references to this resource.