Distinctions
What are Structures?
- Structure is the arrangement of parts, roles, rules, and flows that define how the system operates.
- The design of the system.
What Is Not Structure?
- system health
- behavior
- outcomes
- values
- intentions
- conditions
Relationships
What Does Structure Explain?
Why:
- smart people still produce poor outcomes
- teams behave predictably
- certain frictions recur repeatedly