The organization can make, communicate, and commit to decisions effectively.
What Dysfunctions Arise from Weak Decision Clarity?
- Learned Helplessness → The organization repeatedly overrides or revisits decisions, preventing follow-through and teaching people that their choices don’t meaningfully influence outcomes.
- Feature Factory → the organization makes feature decisions without clear criteria or revisiting assumptions when they prove wrong.
- Validation Blindness → the organization does not define how success will be evaluated, preventing decisions from being tested or refined
- Output Obsession → the organization rewards decisions that increase output rather than those that maximize impact.