📚 Source

Who Should Read This

Anyone who:

  • Who thinks “we just need better planning” will fix a system that’s clearly allergic to reality.
  • Running a tech team where work mysteriously takes 10x longer once it’s “in progress.”
  • Wants improvement without lighting the org chart on fire and calling it a transformation.
  • Tired of pretending that adding more process somehow makes work move faster.
  • Whose backlog is less a queue and more a museum of abandoned intentions.
  • Suspects the real bottleneck isn’t effort—it’s how work flows (or doesn’t).
  • Seen “big change initiatives” fail and would prefer something that doesn’t require a heroic relaunch every quarter.
  • Wants data to drive decisions, but not another dashboard no one trusts.
  • Wants to improve a system… without pretending they fully understand it first.

Influenced Mental Models