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Who Should Read This

Anyone who:

  • Has had a sprint blown up by a last‑minute “quick” request.
  • Manages a product backlog that looks like a junk drawer.
  • With execs that discover “urgent” features at 4:45 p.m. on Fridays.
  • Is in support or engineering constantly firefighting instead of shipping.
  • Pretends their roadmap is real when chaos clearly runs the show.

Influenced Mental Models