The degree to which future system behavior can be anticipated from current knowledge, historical behavior, and system stability.
A useful condition when it emerges from a stable system whose behavior is visible and measured honestly.
A coordination aid when it helps people make tradeoffs, set expectations, and prepare for likely outcomes.
Is Not
Certainty about the future.
A guarantee that a plan will happen as written.
The same as forcing people to provide dates, commitments, or confident answers in uncertain work.
Evidence of competence by itself; a predictable system can still be predictably slow, wasteful, or wrong.
Boundary
Predictability describes how knowable a system’s future behavior is. It becomes harmful when leaders demand predictable answers from uncertain work and people respond by making reality look more certain than it is.