Distinctions

Is

  • The system can clearly determine what decisions need to be made, who should make them, and what information should guide them.

Is Not

Boundary

  • The organization can make, communicate, and commit to decisions effectively.

Systems

Relationships

Degradation Signals

ConceptRationale
Learned HelplessnessThe organization repeatedly overrides or revisits decisions, preventing follow-through and teaching people that their choices don’t meaningfully influence outcomes.
Feature FactoryContinuous production without adjusting based on outcomes indicates that decisions about priorities and direction are not guided by clear evaluation criteria.
Validation BlindnessWhen outcomes are not measured, decision-makers lack the information required to determine whether choices were effective.
Output ObsessionPrioritizing delivery volume over evaluating impact indicates that the system is optimizing activity rather than making deliberate decisions about value.

Perspectives


Works Consulted

  1. Story Points Are Not the Problem, Velocity Is